Hosting and Internet Services
Chief Information Officer Magazine
Cyber Security News
MSP Mentor (Penton Technology NY)
MSP Alliance (2001)
Resource for the call/contact center industry.
Customer Operations Performance Center (COPC
The capability maturity model developed and supported the SEI
The International Organization for Standardization (ISO) is a non-governmental organization established in 1947.
APICS' certification programs and training tools
Newton's Telecom Dictionary
Project Management Institute (PMIĀ®)
The Canadian Institute of Management
The Association of Outsourcing Professionals
The American Society for Quality.
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